Shipping and Returns

Shipping your order

Please note that delivery times depend on product availability. This is indicated on each product page.
If ordering multiple items, the shipping time will take into account the product requiring the most manufacturing time.
Shipments are made every Tuesday and Thursday (except holidays).

We offer several delivery methods to meet your needs:

• Standard Delivery : Delivery (excluding manufacturing time) 5 to 7 days.
• Express Delivery (temporarily unavailable) : Delivery (excluding manufacturing time) 48 hours.

Shipping costs include preparation, packaging, and postage. Preparation fees are fixed, while shipping costs vary depending on the package's dimensions and weight. We recommend grouping all your items into a single order, as we cannot merge two separate orders, and shipping fees will apply to each order.

Your package is shipped under the carrier's responsibility, but special care is taken with fragile items. The boxes are custom-made for the items and guarantee optimal protection for your products.

In the event of a dispute related to breakage, loss, theft, or any other incident during transport, FCR Accessories declines all responsibility. The carrier's liability is incurred as soon as the package is taken over, and it is the Customer's responsibility to assert their rights directly with the carrier in the event of damage or loss. We recommend that the Customer check the condition of their package upon receipt and immediately report any anomalies to the carrier, as well as to FCR Accessories within 3 working days of receipt.

Returns

You have 14 days from receipt of your package by yourself or a third party to inform us of your wish to return your order.

To exercise your right of withdrawal, please send a clear statement of your intention to return by email to the following address : contact@fcroriginal.com .

Following your withdrawal request, you have an additional 14 days to return the products. Return costs are the buyer's responsibility.

You are only liable for any depreciation of the product due to handling other than that necessary to verify the nature, characteristics and proper functioning of the item.

Reimbursement will be made within 14 days of receipt of the returned items in our workshop.